Shipping Policy
At Earth & Coco, we aim to deliver your wellness and skincare essentials efficiently and with care. Please read our shipping guidelines below.
Shipping Coverage
We currently ship orders within the Philippines only.
Processing Time
- Orders are processed within 1 to 2 business days after payment confirmation.
- Orders placed on weekends or holidays will be processed on the next business day.
Delivery Time
- Metro Manila: 1 to 3 business days
- Provincial areas: 3 to 7 business days
Note: Delivery timelines may vary due to location, weather, or courier delays.
Shipping Fees
Shipping fees are calculated at checkout based on your delivery address.
Free shipping may apply during promotions or for minimum spend thresholds (as indicated).
Order Tracking
You will receive an email with your tracking number once your order has been shipped. If you don’t receive one, feel free to contact us.
Delivery Issues
Please ensure your shipping information is accurate to avoid delivery issues.
If a package is returned to us due to an incorrect address or failed delivery attempt, additional fees may apply for re-delivery.
Damaged or Missing Orders
If your order arrives damaged or incomplete, please contact us within 48 hours of delivery. Send an email with your order number, photos, and details to: earthandcoco@gmail.com.
Need Help?
If you have any questions or concerns about shipping, feel free to reach out:
📩 earthandcoco@gmail.com