Privacy Policy

Earth & Coco is committed to protecting your privacy in compliance with the Philippine Data Privacy Act of 2012 (RA 10173) and the guidelines of the National Privacy Commission (NPC).

This policy explains how we collect, use, and protect your data when you interact with our website and services.

What We Collect

  • Name
  • Mobile number
  • Email address
  • Shipping and billing address
  • Payment details (processed securely)
  • Browsing activity (via cookies)

Purpose of Collection

We use your data to:

  • Process orders and payments
  • Fulfill deliveries
  • Send updates and promotional offers
  • Improve customer service and website performance
  • Comply with legal obligations

Consent

By using our website or placing an order, you consent to our collection and use of your data as described in this policy. You may withdraw consent at any time by emailing us at earthandcoco@gmail.com.

Data Storage and Protection

Your data is securely stored through Shopify’s encrypted infrastructure and protected with access controls to prevent unauthorized access.

Data Sharing

We only share your data with trusted third parties necessary for order fulfillment (e.g., payment processors and delivery couriers). We do not sell or rent personal data to third parties.

Your Rights

Under the Philippine Data Privacy Act, you have the right to:

  • Access your personal data
  • Request correction or deletion
  • Withdraw consent at any time
  • File a complaint with the National Privacy Commission (NPC)

Data Retention

We retain your data only for as long as necessary to fulfill business or legal purposes, or until you request its deletion.

Cookies

We use cookies to enhance your browsing experience and gather analytics. You may disable cookies through your browser settings at any time.

External Links

Our site may contain links to third-party websites. We are not responsible for the content or privacy practices of these external sites.

Updates

We may update this privacy policy occasionally. Continued use of our website implies acceptance of any revisions made.

Contact

If you have questions or requests regarding your personal data, please contact our Data Protection Officer at:
📩 earthandcoco@gmail.com